Sample Complaint Letter 2
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Sample Complaint Letter

(Your Address)
(Your City, State, Zip Code)
(Date)

(Name of Contact Person, if available)
(Title, if available)
(Company Name)
(Consumer Complaint Division, if you have no contact person)
(Street Address)
(City, State, Zip Code)
Χ describe purchase
Χ name of product,
Χ

serial numbers
include date and

place of purchase

Χ
Χ

Χ
Χ

state problem
give history

ask for specific action
enclose copies of
documents

Χ
Χ

allow time for action
state how you
can be reached

Dear (Contact Person):
Re: (account number, if applicable)
On (date), I (bought, leased, rented, or had repaired) a (name of the product with serial number
or model number or service performed) at (location, date, and other important details of the
transaction).
Unfortunately, your product (or service) has not performed well (or the service was inadequate)
because (state the problem). I am disappointed because (explain the problem: for example, the product does
not work properly, the service was no