Free Balanced Scorecard Template 30Free Balanced Scorecard Template 30Free Balanced Scorecard Template 30
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Lean Six Sigma Solution

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Balanced Scorecard
Long-Term
Vision

Financial
Growth

Short-Term

Measures

Targets

Increase
Customers

# of
Customers

% increase

Increase
Order Size

Average Sale

% increase

Increase
Frequency

Frequency of
Sale

% increase

New
Revenue

New Product
Revenue

% increase

Increase
Customer
Satisfaction

Customer
Satisfaction

% increase

Increase
Referals

Referal Rate

% increase

Increase
Frequency

Frequency

% increase

Reduce
Cycle Time

Cycle Time

% reduction

Reduce
Defects

Parts per
Million

% reduction

Reduce
Costs

Cost of
Waste &
Rework

% reduction

Balanced Scor