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Corporate Scorecard
Period of review:
1 July - 30 September 2010
(includes October data refresh at Annex B)

Report to:


Prepared by:

John Lappin, Director of F&CS



Performance Dashboard - Quarter 2 (July - September 2010)
Highlights from Quarter 2
● This report describes CQC’s performance across Quarter 2 of the 2010-11 reporting year. Comparative data is included for Quarter 1
to demonstrate progress across the year; the full Quarter 1 performance scorecard was reported to the Board in September 2010.
● Our performance across the quarter is predominantly Amber - the registration programme and recruitment issues have impacted the
performance of other areas of the business, alongside other issues being managed.
● Resources have been focused on processing ASC and IHC re-registrations under the Health and Social Care Act; of the applications
received, 93% of providers received all notices of decision by 30 September.
● There has been a linked