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Content
Project Scorecard
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Focus Area:
Product or Process:
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Project or Organization Role:
Date
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Scorecard Purpose
Scorecard Definition
“A balanced scorecard is a system of linked objectives, measures, targets and initiatives which
collectively describe the strategy of an organization and how the strategy can be achieved. It can
take something as complicated and frequently nebulous as strategy and translate it into something
that is specific and can be understood.” — Dr. David Norton
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Project Balanced Scorecard Matrix
Perspective
Objectiv
e
Measure
Target
Financial
Increase
Net
Operatin
g Profit
Net
Operating
Profit
Improve
Custome
r
Satisfact
ion
Customer
Internal
Process
Learning and
Growth
People
want to
work at
Initiative
Data
Owner
10% end
of year
Pr
i