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Sample appointment schedule
Pam Weakley, a practice
hour can only be scheduled on
For simplicity, this sched-
manager at Dickman Road
the same day. Between 1 p.m.
ule shows 15-minute incre-
Veterinary Clinic in Battle
and 3:30 p.m, only three
ments. In practice, Weakley
Creek, Mich., shares this
doctors are available to take
recommends scheduling in
scheduling approach that
appointments. This makes an
10-minute increments to stag-
helps her practice deal with
extra buffer in case the team
ger when clients arrive. “For
walk-ins, emergencies and
needs to work in an extra
example, if eight doctors are
appointments that run long.
surgery that presents earlier in
working today, the front desk
In this example, four doctors
the day. After 3:30 p.m., all four
doesn’t want eight people
are scheduled to work this
doctors take appointments.
showing up at 8:15 a.m.,
afternoon. The practice uses
“Same-day appointments
a four-by-four rule of thumb.
offer a little cus