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Drinking Water Management

Annual Report
Template {Year}

Utility Name
Version: 3.1

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This report template is designed to address the reporting (Element 10), evaluation (Element 11) and review and
continual improvement (Element 12) requirements of [Utility’s Name] Drinking Water Management System (DWMS).
The NSW Guidelines for Drinking Water Management Systems (2013) recommends review of the following areas:

Performance of critical control points
Water quality review (raw, treated and distribution water quality including verification monitoring in the
NSW Health Drinking Water Database)
Levels of Service (including consumer complaints)
Incident and emergencies (including follow up)
Drinking Water Management System implementation
Continuous improvement plan implementation

Review of system performance should be against ADWG, levels of service, NSW Water Supply and Sewerage
Performance Monitoring Reports and