Formal Apology Letter
Each of us has, at one time or another, said or done something that we wish we hadn't said or done. Rather
than dwell on the mistake we should take quick action to remedy the problem and then get on with life.
Start the letter by saying that you are sorry to the recipient.
Next you should give an explanation as to what went wrong.
To close off the letter you should apologize again.
TIMING - Write the apology letter as soon as possible.
ACTIONS - Rather than focusing on the damage you have caused, write about things you will do to
BRIEF - Keep your apology letter short and to the point.
LANGAGE - Choose your words carefully and express yourself clearly and simply.
TONE - Your apology letter should be considerate and respectful.
BLAME - Take full responsibility for what you have done.
123 Your Street
Your Postal Code
Name of the person
Victoria, BC, Their Postal Code