Free apology letter 13
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Dear {Name},
I'm so sorry to hear about your recent illness, and to find out that
you suspect {Restaurant Name} to be the cause of it. This is
deeply upsetting news, as I have always made it my first and
foremost priority to serve food of the highest quality to my
customers and to provide a fully satisfying dining experience to all.
Please know that we take all complaints very seriously and that I
shall be launching an in-depth investigation of the incident
immediately. In the meantime, should you wish to return
to {Restaurant Name}, I will personally ensure that you get a
reservation and are treated to a free meal.