Customer Service Apology Letter
[State, ZIP Code]
[Subject: Normally bold, summarizes the intention of the letter]
-OptionalDear [Recipients Name],
Please accept my apology on behalf of Seventeen Cosmetics for the bad
customer service which you have received.
Please know that steps are being taken to fix and improve the service of our
company so that such an event will never happen again.
Thank you for the time that you spent in writing to us and informing us of the
matter. We look forward to being able to serve you better in the future.
[Senders Title] -OptionalEnclosures: number] -Optionalcc: [Name of copy recipient] -Optional-