Free adjustment letter 32
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Tongi, Gazipur
10th March, 04
Sales Manager
Mohakhali C/A, Dhaka-1212
Ref: Reply to your letter dated 5th March, 2015
Dear Sir,
We feel extremely sorry to hear that 100 cartoons of Tube lights
received by you in a damaged condition. Our dispatch section has
a pre-packing inspection which allows the packing of goods
maintaining satisfactory quality. Damage, such as in your case,
occurs very rarely when the packages are roughly handled in
As the contract involves replacement of damaged goods we are
ensuring the supply of 100 cartoons of Tube lights with more extra
packaging. Will you kindly sign the enclosed “Damage Report” So
that we can submit our claim to Insurance Company? The
attached Business Reply Envelope is for your convenience in
returning the report. Our authorized representative will collect the
damaged goods before 15th March, 04. Please confirm the arrival
of goods.
Yours faithfully
S. Alam
Manager, Sales & Service