Free adjustment letter 16Free adjustment letter 16
Download the document to the computer for easy use
There are more pages to preview,Read on

Green Tree Freight Co., Inc.
Columbus, Ohio 45453
(315) 565-6789
March 29, 19XX
Complete Table, Inc.
P.O. Box 3132
Austin, TX 78703
Subj.:

March 24 letter about damaged freight

Dear Mrs. Hughes:
I have just received your March 24 letter about the
damaged
shipment you received through Green Tree Freight and
regret
the inconvenience that it has caused you.
From your account of the problem, I am quite sure that
your
request for the $240 adjustment on the damage to the 2
crates of Valjean Cristal stemware will be granted. A
certain amount of breakage of this sort does
unavoidably
occur in cross-country shipping; I am sorry that it was
your company that had to be the one to suffer the
delay.
I must remind you to keep the damaged crates in the
same
condition in which you received them until one of our
representatives can inspect them. That inspection
should
take place within 2 weeks.
If all is in order, as it sounds to be in your letter,
you
can expect the full reimbursement within 2 weeks