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Green Tree Freight Co., Inc.
Columbus, Ohio 45453
(315) 565-6789
March 29, 19XX
Complete Table, Inc.
P.O. Box 3132
Austin, TX 78703

March 24 letter about damaged freight

Dear Mrs. Hughes:
I have just received your March 24 letter about the
shipment you received through Green Tree Freight and
the inconvenience that it has caused you.
From your account of the problem, I am quite sure that
request for the $240 adjustment on the damage to the 2
crates of Valjean Cristal stemware will be granted. A
certain amount of breakage of this sort does
occur in cross-country shipping; I am sorry that it was
your company that had to be the one to suffer the
I must remind you to keep the damaged crates in the
condition in which you received them until one of our
representatives can inspect them. That inspection
take place within 2 weeks.
If all is in order, as it sounds to be in your letter,
can expect the full reimbursement within 2 weeks