Free adjustment letter 18
Download the document to the computer for easy use
There are more pages to preview,Read on

Sample Letter #1

We are sorry to learn of your misfortune on
Lake Springfield when your propeller
broke. We have determined from the
picture you sent that the 3 HP motor was
one that we sold over five years ago, and
we no longer stock that model. Of course a
five-year-old motor is beyond any warranty
period, so we will not be able to replace
the blade. However, we do carry a large
stock of universal propellers, which we
offer at reasonable prices. Please come by
the store and we will be pleased to help