Claim and Adjustment Letter Sample
I am contacting you with regards to the shipment number 3522 that we
ordered on [some date]. I want to draw your attention to important
[The Claim Part]
First, the shipment was scheduled for delivery on [some date] but was
actually delivered on [some date]. The delay in delivering the products
caused disruption to our workflow and a significant amount of
inconvenience to our customers. Your team failed to inform us of the
delay, not even a quick phone call or an email.
Second, the quality delivered was 1,500 packs, which is 500 less than our
order. Again we were forced to inconveniently adjust our business
process to accommodate for the incomplete supply from your side.
I am hope that you agree with me that this business conduct is not
acceptable under any ci