MAINTENANCE REQUEST (PLEASE BE SPECIFIC WITH DESCRIPTION)
Is this problem an emergency? YES / NO (SEE OVER)
Has a similar problem occurred before?
Have you made any attempt to rectify? YES / NO
If yes, please give details:
If this is a stove, oven or hot water system, is it? GAS / ELECTRIC
If it is a hot water system problem, have you topped it up?
PLEASE NOTE: If a maintenance contractor is called and the problem is found to be a usage problem
or one of your appliances is faulty, YOU WILL BE RESPONSIBLE FOR THE SERVICE CHARGE
(PLEASE ASK US)
1. We have permission to disclose your personal information being contact numbers to relevant tradespeople employed to carry out maintenance at the property.
2. If a maintenance contractor is unable to contact you, it is mutually agreed between all parties
that they may gain access by using the management set of keys.
3. We do our best to rectify your requests as quickly as possible howeve