Formal Information Management StrategyFormal Information Management StrategyFormal Information Management Strategy
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The Information Management
Strategy Cascade: Strategy-Based
Performance Management of a
Flu Recall Practice
Juliana Jackson, Karen Born, Jamie Read and Adalsteinn Brown

The Health Results Team for Information Management (HRT-IM)
was formed at the Ontario Ministry of Health and Long-Term
Care in the fall of 2004 to engage and work collaboratively with
the healthcare community to implement change in health system
information management. The information management strategy
focused on producing better data, supporting accountability
and quality improvement through performance measurement
and supporting evidence-based decision-making. This paper
reviews how an IM strategy framework was applied in a health
service provider setting to support linking flu recall practice data
to broader organizational strategy and accountability at the
Sherbourne Health Centre in Toronto.

Understanding Health System Information

Health system information management is increasingly acknowl